No Introduction (Sos)
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There is no clear option to talk to anyone about fraud, and there is definitely fraud on this app. It's not rampant, but in the event one slips through, Shopify doesn't make it very clear what steps you need to take to rectify the problem. I want to give this app 5 stars as I've used it for a long time and generally like the experience, but anything that facilitates scam behavior and has no clear-cut way to combat or fix it will always get at least 3 stars deducted. New users, be wary.
6 people found this review helpful
James Hudson
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I am ONLY giving this 5 stars because when it worked for me, it was a top notch app. But lately, app will not open at all. It crashes as soon as it loads every time. Clearing cache, rebooting phone and reinstalling the app all do not work, so, until this problem is fixed, I strongly advise against downloading the app as it may not work at all, sadly... EDIT: App is working fine again. Thank you devs!
507 people found this review helpful
Logan Vines
I can no longer make purchases on the app. My first debit card I used with the app I had issues adding it to my account and taking it off due to not leaving a card attached to my account but it was eventually resolved. I now have a new debit card and credit card and can now use neither of them due to the app encountering issues when I have tried adding them both in the past. Will more than likely end up deleting the app since I can't purchase from the company that uses Shop as a red party.
10 people found this review helpful
Hey, Logan! If there is an error message coming up when you try to add your new cards, please let us know. You can contact us here for further support: https://shopify.link/bmyj. -Sophia, Shop Support