Lavanya Pasupuleti
Have been using the app for about a month now and already liking it very much. We use to struggle with ordering the water cans and had to change multiple vendors because of cleanliness of the cans. Also didn't wanted to invest a lumpsump amount for water filter installation. DrinkPrime made it very easy from installation to maintainance. Also using the app is pretty straight forward.
1 person found this review helpful
Jyotisankar Panda
This review concerns the app and service. I've not been able to log into app as I don't get the OTP at all. I've requested the customer service multiple times to use email id for OTP, but they're not done it since last 4 months I've been using their service. I was helped with login once, since then I've sent email multiple times and talked with customer service who told that I'll be helped in 30 minutes which never happened. My maintenance is due too, which got ignored even after having a slot.
2 people found this review helpful
Waterwala Labs Pvt Ltd
June 29, 2020
Dear Jyotisankar, apologies for the inconvenience caused. We have taken note of this and have shared it with the concerned team. They will connect with you for further assistance.
29/06/2020:
Updated: Dear sir, we believe that your concern has been addressed. Do let us know if you need any further assistance.
Mohanish Bonde
As a DrinkPrime user, I'm really happy with the convenience it brings. No more lugging around water jugs or worrying about filter replacements. The water tastes great and the multi-stage filtration gives me peace of mind knowing it's clean. I wish the app displayed water consumption, but that's a minor inconvenience. Overall, DrinkPrime is a great option for anyone who wants a hassle-free way to get clean water.